Utilise my BA skills and experience to provide best customer service and experience
Digital / Technical / Agile Business Analyst
Digital Transformation, UX/CX, System Integrations, SaaS products etc.
Stakeholder Management
Project Delivery
Change Management
Agile Delivery
Digital Transformation
System Integration
Owned the delivery of all digital initiatives in my space including scheduling the stories / deliverables with the PO, working with vendors on the solution, leading the UAT / signoff and go-live.
Created admin user interface wireframes for the PMS management portal
Analyzed and reviewed new connection specifications (XML/JSON) to ensure data compatibility
Authored documentations for internal and external stakeholders