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Candidate Details

Q02UW8

  • Location : Sydney
  • Visa Status : Australian Citizen
  • Certifications :
  • Contract price : $300 per day (ex GST)
  • Annual Salary price : $45K (ex Super)
  • Minimum Contract Length : 3 months
Employment History


Describe with few words what you are looking to find in the new role

Learning new technologies and skills, Grow with the Company


Preferred Roles

IT Support Level 1


Summary

Experience in diverse areas of IT including software, hardware, desktop operations, maintenance, installation and troubleshooting. I have experience in troubleshooting Windows 7, 8 and 10 and troubleshooting technical and networking issues. Skilled in assembling computers and understanding of network devices.


Responsibilities during the last few jobs

Providing end-user support to network printers, software and hardware through ticket, phone, mail and face to face on-site and remotely

Working with Cisco Jabber, Team Viewer, SAP Ticketing System

Providing Onboarding and Offboarding processes and Asset managing

Providing Video Conference connections through Crestron devices, Cisco Webex and Jabber and managing meetings and appointments via TM

Install and maintain Microsoft Windows, business software applications, printers and other network devices

Handling the OS and devices issues and fill out an escalation form base on the case severity.

Providing Active Directory tasks including creating accounts, managing users and groups, defining and assigning group policies

Installation and maintenance of software programs and hardware

Staff Training and preparing technical documentation and manuals

Resolving technical issues and providing technical assistance for Windows operating systems