Challenging new Roles
13+ years of IT industry experience in SAP FICO, S/4 HANA, Auditing, Taxation, Financial Services and business analysis. Strong SAP FICO expertise with full life cycle implementations, Rollouts and Application Maintenance and Support projects for multinational clients
Provided SAP system application support for L2 and L3 incidents and change requests as per SLA
Participated HANA S/4 migration project in the area of FICO and post go live continuous production support
Managed on-time delivery, project plan, coordinated with the offshore team and facilitated escalations with the on-site SME’s from client side
Supporting master data issues like Creation of GL, cost center, profit center and hierarchies
Involved in various stages of ASAP methodologies like Business blueprint, design, and configuration
Work closely with subject matter experts, key finance users, process owners and key stakeholders to get the business information on change request, incidents
Participated in Steering Committee Reviews, Customer Escalation Matrix and SLA monitoring across all modules.
Involved on upgrades and enhancements and technical upgrades and Worked closely with SME’s, process owners and key stakeholders to identify, analyze business process.
Assist and create governance of functional specifications and documents
Provided production support to SAP FI GL, AR, AP, Asset accounting & CO modules for all operations and departments by providing business solutions to problems.