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Candidate Details

X0Z5IK

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  • Location : Sydney
  • Visa Status : Other
  • Certifications : Microsoft MCSA, Microsoft MCSE
  • Contract price : $325 per day (ex GST)
  • Annual Salary price : $55K (ex Super)
  • Minimum Contract Length : 3 months
Skills
Desktop Support
HTML
Level 1 support
Python
TCP/IP
Technical Support
VMware
Windows Desktop
Windows Servers
WordPress
Additional Skills
Apple devices
Communication networks
DNS
LAN/WAN
Microsoft Excel
Microsoft Windows
Microsoft Word
MS Office products
Networking knowledge
Team Player
Telecommunications
Troubleshooting
Troubleshooting - Emails
Web Development
Industry
Financial and Insurance Services
Information Media and Telecommunications
Arts and Recreation Services
Professional, Scientific and Technical Services
Employment History


Describe with few words what you are looking to find in the new role

Grow with professional development and improve my technical skills


Preferred Roles

Service desk analyst, 1st Level support, Desktop support


Summary

Extended knowledge of IBM iSeries AS/400. Understanding of the structure and coding. Resolve users’ issues, troubleshooting and assisting the Head of IT with updating. Providing 1st Line support to over 70 users, technical assistance for hardware, software and technical queries, resolving those issues face to face, over the phone, remotely and escalating them when required.


Responsibilities during the last few jobs

Troubleshooting

Active directory

AS400

Initialising tapes and Daily backups

Helpdesk Ticketing system

Configuration of thin clients for RDP

Monitoring email gateway

Maintaining and upgrading software and hardware

Assisting IT staff with various projects

Wordpress