Utilise my knowledge and skills to contribute into company's ongoing success, Organisational Culture, learn new skills and tools with, Exposure in advanced technical field , Professional career growth
Helpdesk support, Junior System Admin, Junior Network Engineer, ServiceDesk Analyst
I have worked as an IT consultant where my usual day involved solving user problems related to active directory, windows 10 trouble shooting, general network trouble shooting via phone, email and in person. I do possess some penetrative testing and advanced networking knowledge which I am eager to convert into experience. I have certain experience on azure cloud and currently I am exploring it.
Troubleshoot windows 10
Solve active directories problem
Project Documentation
Backup
PC, networking hardware and software Installation
Keeping record and updating the software license
Project Presentation
Escalating problems if needed
Regular monitoring of hardware and softwares
Helping customer via phone emails and remote