Challenging new Role, Grow with the Company
Help Desk Support, Service Desk Analyst, IT Support
Highly motivated and Dedicated professional with good knowledge of IT systems. Skilled problem-solver able to communicate with users at all levels of technical proficiency. Troubleshoot, resolve and document user help requests for desktop, laptop, mobile, network and peripheral problems.
Security, Backup & Recovery
Desktop installation and recovery
Active Directory
Troubleshooting
Problem Solving skills
Microsoft Office 365
Ticket System
Customer Service
Team Management
Multi Tasking