Skills

Additional Skills

Industry

Employment History

Grow with professional development, learn new tools, organizational culture, improve my knowledge

Network and System Administrator, Network Security Technician, IT support, Help desk Support

5+ years experience as a Support and System Administrator in three different company, responsible to troubleshoot, install, configure and maintain servers, workstations, services and IT hardware/software. I have a good knowledge of Windows Server and its services, like Active Directory, DHCP, DNS, Group policy and WSUS. I also have a good background of backup procedures and virtualisation. I have great ability of network support to handle end-user requests with a good communication skills and track stakeholders.

Maintained system infrastructure and servers

Troubleshooting issues by creating and solving tickets

Providing network connections and security on workstations and servers

Provided technical assistance including troubleshooting on malfunction software, network, hardware and perform local installations

Configured Windows Server and services such as DNS, DHCP, Active Directory and FTP

Set up and configured VMware vSphere virtual machine

Monitored and analysed systems and data network’s communications

Maintained different type of servers such as File server, Print server and Exchange server

Performed regular backup operations for data protection

Installed, maintained, supported and updated Microsoft Cloud services