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Candidate Details

0SXA3P

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  • Location : Sydney
  • Visa Status : Student Visa
  • Certifications : Cisco CCNA
  • Contract price : $350 per day (ex GST)
  • Annual Salary price : $55K (ex Super)
  • Minimum Contract Length : 3 months
Skills
Active Directory
Desktop Support
Level 1 support
Level 2 support
Network Administration
Network Design
Network Security
Remote Desktop Services
Technical Support
Virtualization technologies
VLAN
VPN
Windows Desktop
Windows Servers
WordPress
Additional Skills
Exchange
LAN/WAN
Microsoft Excel
Microsoft Word
Office 365 knoowledge
Industry
Information Media and Telecommunications
Employment History


Describe with few words what you are looking to find in the new role

Challenging new Roles


Preferred Roles

Helpdesk Support


Summary

Experienced Help Desk Support with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive and business audiences


Responsibilities during the last few jobs

Provided phone, chat and email based support to the users

Troubleshooting

Diagnosing and resolving hardware, software and network related issues

Automated data backup process

Disk imaging and cloning

Creating and managing users

Use of Zendesk ticketing system to collect the users support request

OS installation, update and troubleshooting windows

Installation of software’s and applications, update and upgrade

Configured networking devices and installation